General Guest Information  / Emergency Information / Lodge Updates / Local Amenities

Twin Lakes Country Club

Twin Lakes adheres to all government Covid-19 regulations.   Customers should assure they have read the Covid-19 document which will have been emailed and provided at booking as it may override some of the general site information outlined below.

Welcome to the Tranquility Lodges at Twin Lakes

We hope all our Customers have a wonderful stay and an excellent booking experience with our booking partner Hoseasons.

ONCE YOUR BOOKING HAS BEEN CONFIRMED

Security Deposits

A member of staff will visit on your first day to take a swipe of your credit or debit card for a pre-authorisation security deposit.  This will not deduct anything from your card.  In the unlikely event that at the end of your stay we would contact you in advance of any deduction to discuss.  The £50 may appear on your pending on your online banking app but will drop off.  This can take up to 10 working days, but this is dependent on how quickly your bank processes it.  During your visit we will answer any questions you may have.

General

Staff are on site each day from 8am to 5pm.  Please do not hesitate to stop one of them if you need help with anything.
Keys for the patio doors and windows will be made available. Each lodge has been supplied with several bins liners, toilet paper, and dishwasher tablets.
Please do not flush anything other than toilet paper down the toilet.
Please use the sanitary bags provided and then dispose in the general waste bag.
Please do not touch the gas meters.
To alter the heating please use the thermostat on the wall.  Please do not change any settings on the boiler.
Please lock the doors and close the windows when leaving the holiday lodge unoccupied.
Please be aware that the grassed areas are uneven so please take care!

Swimming
Currently swimming is NOT permitted in the Lakes. Your safety is of paramount importance to us!  These rules may change in the future and you will be informed on-site of current site regulations.

Lake use
Currently activites in the Lakes are NOT permitted in the Lakes for renters.  ie canoeing, boating etc.  You may see people using the lake for such activities which are lodge owners.  These rules may change in the future and you will be informed on-site of current site regulations.

Quiet Time
Whilst we wish you to enjoy your stay with us. Be aware there is a quiet policy in place on the park. In order not to disturb other renters or lodge owners. After 10pm please keep the noise down  (with exception of park arranged activities) , no loud music or parties. Please do not break this rule. Repeat offenders will be asked to leave.

Pets
Pets are only permitted in lodges with advance notice and in those lodges which have been designated as such.  There is a pet charge.  Pets must ALWAYS be kept on leads when outside the lodges. Pets are not allowed upstairs. Pets are not permitted on the furniture and should not be left alone within the lodge.
Please bag your dog waste and dispose of safely and appropriately.

Children
Children must always be accompanied by parents/guardian.

Umbrellas

Operating the umbrellas on the decking on lodge.
These are opened and extended with the use of a lever.  Please do not pull the string inside the umbrella.
The lever is attached to the main arm and pulls out easily.  There are 2 square holes on the arm.  Insert the lever into a hole and turn. One extends the arm and the other opens the umbrella.  Please ensure you put the lever back in its clip after use.
Please close umbrella when not in use

Barbeques
BBQ’s are not currently available for hire although you are welcome to bring your own.  We anticipate having BBQs installed for use of guests during 2021.  In the meantime if you bring a BBQ, please only use it on the grassed area and not on the decking or anywhere near it.  If you bring a disposable BBQ, please ensure it is raised off the grass so as not to cause damage.
Please ensure you dispose of the ashes safely and please take away your BBQ when you leave at the end of your stay.  There are also two designated areas for BBQs on the grounds.
No Fires are to be started on or around the lodge. Or within the complex.

Smoking
Smoking is NOT permitted within the holiday lodge. Feel free to smoke outside, but please dispose of cigarette ends appropriately. Do not stub out cigarettes on the decking. Ashtrays are provided. Please ask a member of staff if you require one.

Rubbish
Please bag up your rubbish (including dog waste) and leave your tied-up bin bags at the front of your lodge from 8am each day.  They will be collected from there.  Alternatively, you can take them directly to the bins in the car park.

Vehicle Parking
Vehicles and their contents are left at the owner’s risk. Lodgequest operations and Twin Lakes Country Club do not accept any responsibility for any loss or damage to vehicles or their contents. Do not park in any other space other than the one allocated to you next to your holiday lodge. Additional vehicles can be parked in the overflow car park

Report a Fault
If the lodge you have booked has any faults, please tell a member of the on-site team during the day at the Keepers Lodge.  The telephone number  (For Emergencies ONLY) of Mr. Steve Farish or his designee will be provided to you in your lodge upon check in.

Check-out Instructions
Check-out time is 9am. Please ensure that all the lights are off, the windows and doors are locked. Place patio keys back in top kitchen draw and put your front door key back in the key box. Please load and turn on the dishwasher or wash the pots before you check out.

Lost Property
Property that is left on the premises will be kept for a period of one month, after which it will be disposed of.
For property to be reclaimed, a detailed description of the item(s) and/or proof of ID (identity), and date that the item was left will be required.
While every effort will be made to identify the possible owner of lost property (which is likely to involve searching of the item) and then make contact with them, Lodgequest will not return the property to that person unless they provide the details set out in the previous paragraph.  All items will be sent back at owner’s risk and cost.

Hot tubs
Please read the Hot Tub rules sheet and abide by the guidelines.
The hot tubs are designed for a maximum of six people at a time.  Lodgequest will be checking the hot tub chemical levels every day.  This only takes a matter of seconds unless we need to adjust the levels.  We will do our best not to disturb you during this process.

EMERGENCY SITE INFORMATION 

Eco Friendly
Please DO NOT use any bleach or chemicals in the lodge, our sewerage is an “Eco system” any chemically based product can damage this. “Eco Friendly” products can be easily purchased locally from Booths and Tesco.

Fire
In case of fire. Call the fire service on 999. Then call the management on 07496391931 or call out phone 07432054022. Your lodge has been issued with a fire extinguisher and fire blanket, located in the cupboard under the stairs.
There are fire assembly points around the park. Please take time to locate these when you arrive. Once you have raised the alarm vacate your lodge and assemble at one of these. A member of staff will meet you there.


Emergency Contact Details

Management – If you have an emergency you can call the number provided to you in your lodge or see a member of onsite staff, who are on site from 8am to 4.30pm.

Emergency Services: Ambulance / Fire / Police: 999

Police Non-Emergency:   101

Medical Non-Emergency: 111

Local Doctors Surgery:    01524 720000 (Closed at weekends)
Ash Trees Surgery
Market Street, Carnforth,
LA5 9JU.

Vets 01524 720002
Burch Tree Vets
39 Lancaster road
Carnforth
LA5 9LD

OTHER IMPORTANT INFORMATION ( TRANSPORT / SUPERMARKETS / LOCAL AMENITIES


Public Transport

Bus Service
Buses in both directions can be picked up at the Longlands Hotel, Chapel Lane, Tewitfield.
In one direction buses travel to Keswick, Ambleside, Kendal and Grasmere.  In the other direction buses route to Lancaster and Warton.

Train Station
Carnforth Station is on Market Street, LA5 9ET, a 7-minute drive from Twin Lake Country Club.

Taxi
There are 5 taxi firms local to Carnforth, listed below:
Carnforth Radio Taxis – 38 Lancaster Road, 01524 720999.
Carnforth A to B Taxis – Thwaite Brow Lane, 01524 733358.
Silver Taxis – 11 Shore Road, 01524 701400.
Burton Taxis – 9 Boon Town, 01524 782842.
Chelles Cabs – 7 Westover Road, 01524 734506.


Local Amenities

Food Shops/Supermarkets

Aldi
Scotland Road
Carnforth
LA5 9JZ
Opening hours Mon-Sat 0800-2200, Sun 10-1600.

Booths
Scotland Road
Carnforth
LA5 9JZ
Opening hours Mon-Sat 0800-2000, Sun 1000-1600.

Tesco
Lodge Quarry
Carnforth
LA5 9DW
Opening hours: Mon-Sat 0800-2200, Sun 1000-1600.


Post Office

Post Office Ltd.
21 Market Street
Carnforth
LA5 9JX
01524 720205
Distance: 2 miles.
Opening hours: Mon-Sat 0830-1730 (Mon & Wed 0830-1730), Sat 0900-1330 Sun Closed.

Bank/Cash Point
Barclays Bank Plc
3 Market Street
Carnforth
LA5 9JX
0845 7555555
Distance: 2 miles.
Opening hours: Mon-Fri 0930-1530, Sat-Sun Closed.

Chemist
Boots
24 Market Street
Carnforth
LA5 9JX
01524 732955
Distance: 2 miles.
Opening: Mon-Fri 0830-1800(1730 Fri), Sat 0900-1700, Sun Closed.

Things to do.

Dining Out in Carnforth

Please note that due to current government restrictions on capacity, it is essential that you book early to avoid disappointment. 

Fancy eating out or enjoying a drink or two then closest to home is Longlands Pub. Turn left out of the main gates and over the bridge (opposite Greenland’s Farm Village). Very attractive pub with outdoor seating, family and dog friendly. Sky TV for the sport’s fanatics. From here take a lovely walk down the canal where you will probably see narrowboats moored up.
www.longlandshotel.co.uk

If you are in Windermere for the day then you can get on the ferry across Far Sawrey (a bit of a novelty for the kids on the ferry!) and there is a lovely pub called Cuckoo Brow Inn just up the hill from where you get off the ferry. The food is lovely, nice place for an evening meal and family friendly.
www.cuckoobrow.co.uk

Drive through Carnforth and you will come to The Canal Turn. Great location overlooking the canal offering good British pub food at reasonable prices. Family and dog friendly. Great for breakfast, lunch or dinner.
Call 01524 720546 to reserve a table.

The Eagles Head, Over Keller, is less than 10 minutes’ drive from Twin Lakes, nice pub food and family-friendly but you need to pre-book Call 01524 732457

If you want to go out for breakfast one day then I would suggest the Archers at Red Bank Farm, it’s less than 15 minutes’ drive away. The food is lovely and its very family-friendly and right by a little beach. You will need to book as it’s not that big.
www.archers-red-bank-farm.co.uk

For the best fish and chips head to Arnside about 10/15-minute drive is the Arnside chip Shop. Currently, all food has to be pre-ordered on their website for pre-allocated time slots. This system is working well but you will need to place your order early to get your preferred time. Well worth the effort it is great food.
www.arnsidechipshop.co.uk

Alternatively, there is The Packet Bridge Chippy in Bolton-le-sands on the way to Morcombe. All food is pre ordered via their website currently, where you will be given a time to collect. Great fish cooked to order.
www.packetbridge.co.uk

For Chinese food and a short drive into Carnforth, is Trung’s restaurant offering both dine-in and takeaway. Great Chinese food offering both your favourites and some delicious specialities. Call 01254 723841
www.trungsrestaurant.com

Family-Friendly Activities

Please note that due to current government restrictions on capacity, it is essential that you book early to avoid disappointment. 

Greenland’s Farm Village
Lots of animals for the kids to see and they have a lovely cafe (amazing ice cream for the kids) you can reserve a table for lunch. Play barn is currently closed due to current regulations but there is their version of build a bear – soft toys and clothing very reasonably priced. There is also a farm shop selling fresh produce and some nice wines. Prebooking required to enter the farm. www.greenlandsfarmvillage.co.uk

Lakeland Wildlife Oasis which is only 3 miles away. Small, well-kept wildlife park with some beautiful snow leopards along with many other exhibits. A great place to visit with the kids. This also has a good cafe. Currently Restricted entry numbers so pre-booking essential. www.wildlifeoasis.co.uk

Leighton Hall is a nice afternoon out. Lots of little walks that the kids will like, they have a caterpillar maze, woodland walk and big outdoor play area. www.leightonhall.co.uk

Brockhole on Windermere

Another great day out the children. Lots of activities on offer, treetop trek, zip wire, archery, crazy bugs, mini golf and boat hire. Prebooking required. www.brockhole.co.uk

Windermere has plenty of speciality shops and many cafes, pubs and restaurants. Take a sightseeing cruise from Bowness-on-Windermere. Various trips available. www.windermere-lakelandcruises.co.uk

Alternatively hire a self-drive boat. All safety equipment and life jackets provided. The kids will have great fun taking the wheel and being captain. Take a picnic and the dog (if your best friend is holidaying with you).

Windermere Cruises Day Boat Hire www.windermere-lakelandcruises.co.uk

If you are in Windermere for the day then you can get on the ferry across Far Sawrey (a bit of a novelty for the kids on the ferry!) and there is a lovely pub called Cuckoo Brow Inn just up the hill from where you get off the ferry. The food is lovely, nice place for an evening meal and family friendly. www.cuckoobrow.co.uk

There is also ‘The World of Beatrix Potter Attraction’ which celebrates everything about Beatrix Potter. Step into a magical world and feel as if you are walking through the pages of the little books. Some great photos to be got with the kids.
www.hop-skip-jump.com

If you have taken the car over on the ferry a short drive from the ferry terminal will bring you to Hawkshead. It is an attractive pedestrianised village with a good selection of gift shops, tearoom and pubs. Two excellent family and dog-friendly pubs are the Queen’s Head and Kings Arms which also has outdoor seating.  www.kingsarmshawkshead.co.uk


South Lakes Safari Zoo
 is in Barrow-in-Furnace has a wide range of animals on a large 51-acre site. There is also a huge adventure playground for the children to enjoy. There is Timor’s plaice of Savannah’s takeaway from when you’re feeling hungry.
Numbers are restricted with allocated entry time slots being given so prebooking is essential.
www.southlakesafarizoo.com

Morecambe is a 10-minute drive away with a long promenade and sandy beach. There are 3 children’s playgrounds dotted along the front to let the kids work off some energy.

Closer to home is the Beetham Garden Centre which sells homeware and gifts as well as the expected plants. There is a lovely Garden Cafe, the food is good. There is some outdoor seating where your four-legged friend can accompany you.
www.beethamnurseries.co.uk

Walks near-by

Warton Crag
This is a super walk taking you high up to view the vista and what a vista it is! Fields, sea, the coast it’s just fantastic. It’s very dog friendly, a few areas you may want to keep them on lead as there are a couple of cliff faces but overall, mine loved it! It appears there are several different walks within the natural park so you could probably spend a good day there. Take your own food and drink if you do that as there is nothing on the walks you’d have to go down into the village.

RSPB Leighton Moss Nature Reserve
This popular nature reserve is home to a variety of wonderful creatures – from birds and bugs to bats and otters. If you are lucky, you may even spot our largest residents, the red deer. There is plenty to do at Leighton Moss – explore nature trails, take a stroll around our sensory garden, treat yourself in our gift shop and enjoy a home-made meal in our award-winning cafe.

Ingleton Waterfalls Trail
A 4½ mile trail, via a series of spectacular waterfalls, through ancient woodland and beautiful Yorkshire Dales scenery.
Courtesy of TripAdvisor.

Summer walks in the Lake District
We cannot think of a better place to take to the fells, paths, or lakeshores than here in the heart of the Lake District. Pull on your boots and step outside in the summer sun. Here is a selection of our favourite walks this summer. Visit the National Trust Web page. www.nationaltrust.org.uk

Twin Lakes is nestled between the Arnside and Silverdale Area of Natural Beauty and Kirkby Lonsdale and offers easy access to the Lake District and Yorkshire Dales National Parks. Unique historical sites within one hour drive. (C) 2019 – 2021.